Strong TC with platform and ITSM including ncident, Problem, Change, Request, Knowledge, SLA), Service Catalog
Develop and maintain standard Service Catalog items and automated workflows using Flow Designer.
Align legacy custom applications to native ESP standards utilizing Service Offerings and Architecture Support Group (ASG) routing logic.
Robust ITSM Process Knowledge: Apply a deep understanding of Incident, Problem, Change, Request, Knowledge, SLA, and CMDB processes, ensuring alignment with ITIL best practices.
📌 TC Developer ITSM/Platform (Telangana)
🏢 Technumen Systems
📍 Telangana
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