Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow Customer Service Management (CSM)
Good to have skills : NA
Educational Qualification : Min 15 years of full time education
Summary: As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components. The role requires working closely with different teams to ensure the delivery of scalable and efficient applications. The engineer actively participates in iterative development cycles, applying up-to-date methodologies to meet evolving business requirements while maintaining high performance and reliability across platforms.
Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the implementation of best practices to improve software quality and team productivity.
- Mentor junior team members to support their professional growth and skill development.
- Coordinate cross-functional efforts to align project goals with organizational objectives.
Professional Technical Skills:
Must To Have Skills:
- Proficiency in ServiceNow Customer Service Management (CSM).
- Experience with ServiceNow platform customization and integration techniques.
- Strong knowledge of software development lifecycle and agile methodologies.
- Ability to troubleshoot and resolve complex technical issues within ServiceNow applications.
- Familiarity with scripting languages and automation within the ServiceNow environment.
- The candidate should have minimum 7.5 years of experience in ServiceNow Customer Service Management (CSM).
- This position is based at our Hyderabad office.
- A Min 15 years of full time education is required.
Qualification Min 15 years of full time education