Job Description

Lead-Quality Control
Surya Global Flexifilms Pvt Ltd
(A Group Company of Priyagold Biscuits)

Position Details
Particulars Details
Designation LEAD - Quality Control
Department Quality Assurance & Quality Control
Location Jewar, Greater Noida, Uttar Pradesh
Reporting To Plant Head
Team Reporting Quality Managers, Shift In-Charges, QC Executives, Lab Chemists, Inspectors
Experience 15-20 Years
Industry Preference BOPP, BOPET, Flexible Packaging Films, Polyester Films
Qualification B.Tech/M.Tech (Polymer, Chemical, Plastics), M.Sc. Chemistry or equivalent

Position Summary
The LEAD - Quality Control will be the head of Quality Control operations and shall be responsible for establishing, implementing and sustaining world-class quality systems across six BOPP/BOPET production lines and all downstream operations including Metallizer, Slitting, Rewinding, Packing, Dispatch and Warehouse.
The incumbent will drive the organization's quality vision by ensuring consistent product quality, customer satisfaction, process capability improvement, quality cost reduction and compliance with national and international standards. The role requires strong leadership capabilities to manage multiple quality teams operating round-the-clock and to coordinate effectively with Production, Technical, PPC, SCM, Maintenance, Marketing and Dispatch departments.

Key Responsibilities
Strategic Quality Leadership

- Develop and implement the overall quality strategy for the plant.
- Establish quality objectives aligned with business goals.
- Drive a culture of "Right First Time" manufacturing.
- Lead quality excellence initiatives across six manufacturing lines.
- Benchmark quality systems with global adaptable packaging manufacturers.
- Participate in management reviews and strategic business planning.

Quality Management Across Six Production Lines

- Ensure product quality consistency across all BOPP/BOPET lines.
- Monitor critical process parameters and quality trends.
- Establish process control systems for all manufacturing stages.
- Review line-wise quality performance on a daily basis.
- Ensure adherence to approved product specifications.




- Minimize process variation and improve process capability (Cp/Cpk).
- Drive defect prevention rather than defect detection.

Laboratory & Testing Excellence
Lead and control all quality laboratories and testing activities.
Testing Areas

Raw Material TestingPhysical PropertiesMechanical PropertiesResin Quality VerificationThicknessTensile StrengthMasterbatch EvaluationGSMElongationAdditive TestingYieldModulusPackaging Material VerificationDensity Optical PropertiesSurface PropertiesThermal PropertiesHazeCOFHeat Seal StrengthGlossSurface TensionSITClarityCorona TreatmentShrinkage Hot TackBarrier PropertiesMetallized Film PropertiesOTROptical DensityWVTRMetal Adhesion Barrier Performance
Customer Quality & Complaint Management

- Own customer quality performance.
- Lead investigations for all customer complaints.
- Conduct Root Cause Analysis using:
- 5 Why Analysis
- Fishbone Diagram
- Pareto Analysis
- FMEA

- Ensure implementation and effectiveness of CAPA.
- Visit customers whenever required to resolve quality concerns.
- Develop systems to achieve near-zero customer complaints.

Quality Cost Reduction

- Monitor Cost of Poor Quality (COPQ).
- Reduce:
- Customer Rejections
- Internal Rejections
- Process Waste
- Downgrades
- Claims and Debits

- Improve First Pass Yield (FPY).
- Drive profitability through quality improvements.

Quality Systems & Certifications
Lead implementation and maintenance of:

- ISO 9001
- BRCGS Packaging Materials
- GMP
- HACCP
- 5S
- Kaizen
- Lean Manufacturing
- Customer-Specific Standards

Ensure all systems remain audit-ready throughout the year.
Audit Management
Internal AuditsExternal AuditsResponsibilitiesProcess AuditsCertification AuditsAudit PlanningProduct AuditsCustomer AuditsNCR ClosureSystem AuditsSupplier AuditsCAPA Monitoring Compliance Verification




New Product Development & Validation

- Support product development and commercialization.
- Establish quality standards for new products.
- Approve product validation protocols.
- Monitor trial performance and customer approval processes.

Team Leadership & Development

- Lead a quality team of 30- 50 personnel.
- Develop quality managers and future leaders.
- Conduct technical and behavioral training.
- Establish competency matrices.
- Drive employee engagement and accountability.
- Build a high-performance quality culture.

Digitalization & MIS

- Develop real-time quality dashboards.
- Implement data-driven decision-making systems.
- Utilize SAP S4 HANA for quality monitoring and traceability.
- Lead quality analytics and trend analysis initiatives.
- Present monthly quality performance to senior management.

Key Performance Indicators (KPIs)
Customer ExcellenceOperational QualityComplianceCustomer Complaint RateInternal Rejection %Audit Compliance ScoreCustomer Claim ValueDowngrade %Calibration ComplianceCustomer Satisfaction ScoreFirst Pass Yield (FPY)Documentation Compliance Process Capability (Cp/Cpk) Cost OptimizationTeam Development COPQ ReductionEmployee Retention Scrap ReductionTraining Effectiveness Rework ReductionSkill Matrix Compliance
Required Competencies
Technical CompetenciesLeadership CompetenciesSoftware SkillsBOPP/BOPET Film ManufacturingStrategic ThinkingSAP S4 HANAMetallized Film TechnologyDecision MakingAdvanced ExcelStatistical Process Control (SPC)Team Building FMEAConflict Resolution MSAStakeholder Management CAPAChange Management Six Sigma Lean Manufacturing BRCGS & ISO Systems
About the Role
The LEAD - Quality Control is a key leadership position responsible for ensuring quality excellence, customer satisfaction, operational efficiency, and continuous improvement across all manufacturing operations of Surya Global Flexifilms Pvt. Ltd. The position plays a vital role in supporting the company's growth strategy and maintaining its reputation as a leading manufacturer of flexible packaging films.

Interested Candidates May Apply To: [email protected]

📌 Lead - Quality Control (Uttar Pradesh)
🏢 Surya Food Agro
📍 Uttar Pradesh