- We are looking for a highly skilled and customer-focused Customer Service Executive to join our team, handling international chat and voice support.
- The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers.

Roles and Responsibility

- Handle customer inquiries via chat and voice in a professional and courteous manner.
- Provide timely and accurate information to customers regarding products or services.
- Resolve customer complaints and issues efficiently and effectively.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain high product knowledge to provide expert advice to customers.
- Meet performance targets for quality, productivity, and customer satisfaction.





Job Requirements

- Excellent communication and interpersonal skills are required for effective interaction with customers.
- Ability to work in a fast-paced setting and manage multiple tasks simultaneously.
- Strong problem-solving skills are necessary to resolve customer complaints.
- Basic computer skills and proficiency in using software applications are essential.
- Ability to adapt to changing situations and priorities is crucial.
- Strong attention to detail is needed to maintain accuracy and quality in work.

📌 Customer Service Executive - International Chat/Voice (Maharashtra)
🏢 Apex One
📍 Maharashtra