- Complete ownership of service operations in the assigned territory
- Handling NAMO customers and ensuring high service standards
- Driving AMC and Extended Warranty business growth
- Revenue generation as per ABP targets
- Channel & Network Management
- Managing spare parts billing to service centre for MSL
- Ensuring complaint closure within defined TAT and maintaining service quality
- Managing technicians productivity and field discipline
- Monitoring territory performance metrics and implementing corrective actions
- Ensuring customer satisfaction
- Dealer visits and resolving stock-set issues to ensure trade satisfaction
📌 Service Delivery Professional (Tamil Nadu)
🏢 Blue Star
📍 Tamil Nadu
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