What We re Looking For

Product Sense

Possesses product judgment and consistently identifies the highest-impact problems to solve.

- Quickly understands customer workflows and uncovers root causes rather than reacting to feature requests.
- Balances customer value, business impact, technical feasibility, and long-term product strategy.
- Makes sound prioritization and investment decisions in ambiguous environments.
- Knows what not to build, making thoughtful trade-offs between customization, configuration, and core platform capabilities.
- Simplifies complex problems into elegant, scalable product solutions.

Systems Thinker with a Platform Mindset

Designs products that solve classes of problems not individual customer requests.

- Recognizes common patterns across customers and translates them into reusable platform capabilities.
- Distinguishes what should be configurable, productized, or customer-specific.
- Thinks beyond individual features to build scalable workflows, reusable services, and extensible product foundations.
- Considers downstream impacts across customer experience, engineering, operations, compliance, and long-term maintainability.
- Every implementation should strengthen the platform and reduce effort for future customers.

0 1 Builder with High Ownership

Thrives in ambiguity and can take ideas from concept to production.

- Creates clarity where none exists.
- Moves quickly while maintaining a high quality bar.
- Takes ownership from discovery through execution.
- Learns rapidly from customer feedback and continuously improves the product.
- Balances startup speed with enterprise-grade quality.

Technical Product Skills

Partners deeply with Engineering to solve technically complex product challenges.

- Comfortable discussing APIs, integrations, data models, system boundaries,



permissions, and deployment considerations.
- Writes transparent product requirements and technical specifications that reduce ambiguity and accelerate execution.
- Understands engineering trade-offs and helps teams make sound product decisions.
- Influences architecture through strong product thinking while balancing scalability, maintainability, and execution speed.

Customer-Embedded Product Leadership

Treats customer deployments as opportunities to improve the product not simply deliver projects.

- Works directly with enterprise customers to understand operational workflows and business goals.
- Navigates enterprise environments with legacy systems, compliance requirements, and organizational constraints.
- Converts implementation learnings into reusable platform capabilities.
- Measures success through customer adoption, operational improvements, and measurable business outcomes.

Influence & Communication

- Builds alignment across Product, Engineering, Design, Customer Success, and Leadership.
- Produces clear product requirements, decision records, workflow diagrams, and rollout plans.
- Communicates complex ideas clearly to both technical and non-technical audiences.
- Raises the quality bar through thoughtful product reviews, mentoring, and cross-functional collaboration.

Metrics & Continuous Improvement

- Establish outcome-driven metrics for adoption, operational efficiency, quality, and customer value.




- Use product analytics, customer feedback, and operational insights to continuously improve product decisions.
- Champion a culture of experimentation, learning, and measurable impact.

Qualifications Experience

- 10+ years of Product Management experience building enterprise SaaS, platform, or workflow-driven products.
- Proven success leading complex, cross-functional initiatives from concept through production.
- Experience building technically sophisticated products involving APIs, integrations, data-intensive workflows, or automation.
- Demonstrated ability to influence product strategy and engineering direction without direct authority.
- Experience partnering directly with enterprise customers throughout product discovery, implementation, or deployment.

Preferred

- Experience building products for regulated industries such as Mortgage, Financial Services, Lending, Insurance or Healthcare.
- Experience with AI-enabled products, workflow automation, or intelligent decision-support systems.

You ll Be Successful If You

- Have exceptional product instincts and systems thinking.
- Enjoy solving ambiguous, high-impact problems.
- Naturally think in platforms and reusable capabilities rather than individual features.
- Can comfortably bridge customer problems and technical solutions.
- Balance speed, quality, and long-term product strategy.
- Raise the bar for product thinking across the organization through influence, execution, and sound judgment.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Principal Product Manager (Karnataka)
🏢 JazzX AI
📍 Karnataka