Hiring Alert AXA Global Business Services (AXA GBS)!!
Requirement
- Excellent communication skills with a strong command of language as this process requires interaction with UK Customers
- Competence in engaging with members through live chat and voice calls effectively.
- Strong problem-solving skills and the ability to handle member inquiries with empathy and professionalism.
- Detail-oriented and capable of documenting member interactions accurately.
- Ability to multitask, prioritize, and work efficiently in a fast-paced workplace. This team would require taking concurrent chats.
- Strong problem-solving skills and the ability to empathize with members while providing effective solutions.
- Ensure Strong problem-solving skills and the ability to handle member inquiries with empathy and professionalism.
- Detail-oriented and capable of documenting member interactions accurately and ensure high CSAT Score from the survey sent out.
- Knowledge of medical terminology
- Typing Proficiency: 40-60 wpm.
- Graduate / post-graduate degree
Education: Graduate (Candidates from MCA/BCA/B. E./BTech/MTech/B.Sc. CS/B.Sc. IT are NOT eligible)
Immediate Joiners only (0 to 15 days)
Candidate who have appeared for Interview in 3 months are not eligible.
📌 Analyst (Karnataka)
🏢 AXA Global Business Services
📍 Karnataka
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