Drive business and achieve targets through allocated region/area. Nurture and maintain the relationship with the channel partner for the incremental development of the business contributing by the relation and help/supervise them for the smooth function of the business process flow. Manage a team of Sales Managers to maintain the proper process of doing valued business for the organisation.

2) Dimensions

What are the areas (in quantitative terms) the job has an impact on

Dimension

Remarks

1. Manpower (Nos.)

45 depending on the relationship

Indirect could range from 20 to 25

2. Business Impact

Xxx

Target (Individual)

Annualized Premium (AVG) 5 to 10 Cr

Complete accountability of the Sales Target of the Vertical which has a direct impact on the Relationship s topline target.

Customer Complaints

0 Customer Complaints

At HDFC Customer Complaints are critical and hence every vertical head will look personally

Persistency

80% Premium Persistency

80% Policy Persistency

Drive 13 month Rolling Premium Persistency

3) Job Context Major Challenges

What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone

Key Challenges for the role

- High dependency on HDFC Bank relationships who may have their own priorities so alignment is the key.
- Balancing between the process requirement and expectations of the Channel partners

4) Principal Accountabilities

Accountability

Supporting Actions

Ensure achievement of Targets (Premium Revenue) in order to contribute in overall growth of the company

1. Continuous interaction as per RH / ZHs defined grid with the channel partners
2. Mapping all the key decision makers build review mechanism per mapping basis decided Intervals
3. Aggressively downloading all the RnR activities to be run by BSLI





Ensure smooth function of the sales and other processes in order to maximise business potential.

1. Communicating any product changes process change or change in any rules and regulations internal IRDA with the help of different training module.
2. Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling

Maintain the expense gap in order to reduce the cost

1. Understanding the need of the expense
2. Taking commitment from the channel before any spending or allocation of the budget
3. Maintain a SM wise expense tracker

Ensure relevant people in the right place right time in order to maximise the productivity

1. People Retention @ 90% levels to be maintained
2. Understanding the strength of the resource and depending on that allocating job responsibility
3. Evaluating the chance of each business unit and allocating targets as per that
4. Recruit, develop and train team members to maximize productivity
5. Position gaps / Vacancy to be filled within a TAT of T+15 Days

Ensure the right method of business acquisition in order get the profitable mix for the organisation

1. Scrutinise the business on regular basis
2. Maintain quality checks. Monitor Customer Complaints and adhere to defined resolution TATs T + 72 Hrs
3. Take necessary documented actions against defaulting employees on quality / conduct parameters

Ensure Persistency targets from the 2nd year as per the company norms so that renewals take place on time

1. Regular MIS flow and Communication with Channel Partners on T30 Basis T Being the renewal date

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Area manager- Axis Bank (Karnataka)
🏢 Aditya Birla Insulators
📍 Karnataka