Location: Surat, Gujarat (Onsite)

Experience: Minimum 5 years of experience of relevant experience.
Job Timings: 11.30 am to 9.30 pm (Mon to Sat)

Job Role:

We are seeking an organized and detail-oriented IT Operations & Project Coordinator to support our technology team. You will act as the vital bridge between development teams, management, and stakeholders, ensuring our technical projects run smoothly from conception to delivery.

You will manage daily IT operations, monitor schedules, daily deliverables and facilitate communication across multiple teams. You will maintain project documentation, track risks and assist project manager in ensuring that technology initiatives, software rollouts and infrastructure upgrades are delivered on time and within budget.

Key Responsibilities:

- Project Tracking: Monitor daily progress, track project milestones, and manage project schedules to ensure adherence to timelines.
- Communication & Documentation: Act as the central point of contact for project updates. Schedule stakeholder meetings, prepare agendas and distribute comprehensive meeting minutes and status reports.
- Risk Management: Identify potential technical blockers or schedule delays and help the team implement risk mitigation strategies.
- Quality Assurance: Ensure project documentation is accurate and help facilitate deliverable reviews and testing phases.




- End-User Support: Diagnose and resolve hardware & software issues via remote support.
- System Deployment: Install, configure, and upgrade Windows/Mac operating systems, applications and user accounts.
- Asset Management: Maintain an up-to-date inventory of IT hardware, software licenses, and access rights.

Qualifications & Skills:

- Education: Bachelors degree in Information Technology, Computer Science, BCA or related field.
- sic understanding of IT systems, software development life cycle (SDLC) and infrastructure projects.
- Methodologies: Familiarity with project management frameworks like Agile, Scrum, or Waterfall.
- Tools: Proficiency in project management software (e.g., Jira, Asana, Trello, or MS Project) and Microsoft Office Suite.
- Positive Communication Skills: Excellent multitasking, time-management, and conflict-resolution skills with strong cross-team communication abilities.
- Strong working knowledge of Windows and Mac operating environments.
- Familiarity with Microsoft 365, Active Directory, and basic network troubleshooting.
- Strong problem-solving skills and the ability to explain technical solutions clearly.
- Maintain, update, and audit internal databases, project tracking logs, and client records with high accuracy.

📌 IT Operations & Project Coordinator (Gujarat)
🏢 Hashtag Infosystem
📍 Gujarat