Position: Manager Sales Operations (Resale Properties) Experience: 58 Years

Location: Bangalore

Job Summary

We are looking for a Sales Operations Manager to drive operational excellence and ensure seamless closure of resale property transactions. The role will be responsible for post-sales discussions, deal closure coordination, customer follow-ups, documentation tracking, stakeholder management, and ensuring timely completion of all activities from booking to registration.

Key Responsibilities

Key Responsibilities

- Deal Closure & Post-Sales Operations
- Manage end-to-end sales closure processes for resale property transactions.
- Conduct post-closure discussions with customers, buyers, sellers, and internal stakeholders.
- Ensure timely completion of all documentation required for transaction closure.
- Track deal progress and proactively resolve bottlenecks impacting closures.
- Coordinate with legal, finance, sales, and relationship management teams to ensure smooth execution.
- Customer & Stakeholder Follow-Ups
- Conduct regular follow-ups with customers regarding pending documentation, payments,

and registration requirements.

- Act as a single point of contact for post-booking and post-sale operational activities.
- Maintain strong coordination with property owners, channel partners, and sales teams.
- Ensure a high-quality customer experience throughout the closure process.
- Documentation & Compliance
- Verify and monitor all property-related documents required for resale transactions.
- Coordinate with legal teams for document validation and compliance checks.
- Ensure all agreements, payment receipts, and registration documents are completed accurately and on time.
- Maintain proper records and audit-ready documentation.




- Operations & Process Management
- Monitor daily deal closure status and maintain closure trackers.
- Prepare operational MIS reports and closure dashboards.
- Identify process gaps and implement improvements to reduce turnaround time.
- Ensure adherence to company policies and regulatory requirements.
- Team Management
- Lead and mentor the sales operations team.
- Allocate workloads and monitor productivity.
- Establish SLAs and ensure timely completion of operational activities.
- Drive team performance through regular reviews and coaching.

Required Skills

- Strong understanding of resale real estate transaction processes.
- Experience handling property registrations, documentation, and deal closures.
- Excellent follow-up and stakeholder management skills.• Robust negotiation and problem-solving abilities.
- Proficiency in Excel, Google Sheets, CRM systems, and MIS reporting.
- Ability to manage multiple transactions simultaneously.

Key Performance Indicators (KPIs)

- Deal Closure Rate
- Registration Completion Rate
- Closure Turnaround Time (TAT)
- Documentation Accuracy
- Customer Satisfaction Scores
- Pending Cases Resolution Rate
- Operational SLA Adherence
- Preferred Candidate Profile

- Graduate/Postgraduate in any discipline.
- 58 years of experience in Sales Operations, Real Estate Operations, Transaction

Management, or Post-Sales Operations.

- Experience in handling resale property transactions is mandatory.
- Strong communication, coordination, and team management skills.

Role Objective: Ensure smooth, timely, and compliant closure of resale property transactions through effective follow-ups, documentation management, stakeholder coordination, and operational excellence.

📌 Sales Operations Manager (Karnataka)
🏢 NoBroker
📍 Karnataka