Citrix Admin

Location: Remote

Type: Full Time

Experience:

Openings: 2

Who We Need

Citrix Admin.

Roles and Responsibility

- Administer, maintain, and support Citrix Virtual Apps & Desktops environments in enterprise production setups.
- Manage and support Windows Server, Active Directory, VMware, and virtualization infrastructure supporting Citrix services.
- Perform Level 2 troubleshooting and provide Level 3 support when required.
- Conduct root cause analysis (RCA) and implement permanent fixes or workarounds to ensure business continuity.
- Install, configure, upgrade, and maintain Citrix infrastructure, Windows servers, and virtualization platforms.
- Manage hardware platforms including Cisco UCS, HP Blade, and Dell servers.
- Perform change management activities, including implementation plans, rollback plans, risk assessments, and documentation.
- Execute planned maintenance, patching, upgrades, and emergency changes for Citrix and Windows environments.
- Ensure infrastructure is monitored effectively and all systems are integrated with monitoring tools.
- Fulfill incident, service request, and problem management activities within SLA/OLA commitments.
- Implement operating system and infrastructure security hardening in accordance with organizational security policies.
- Monitor system availability, performance, and capacity, and generate utilization reports.




- Perform hardware and software upgrades across virtualization and Citrix environments.
- Maintain technical documentation, SOPs, RCA reports, handover documents, and post-incident reviews.
- Coordinate with hardware and software vendors (Microsoft, Citrix, VMware, HP, Dell, Cisco) for issue resolution.
- Drive automation, process improvements, and operational optimization initiatives.
- Participate in infrastructure projects, migrations, and technology upgrades.
- Perform backup, recovery, and disaster recovery activities using native and third-party tools.
- Support out-of-hours maintenance activities, including server reboots and health checks.
- Work collaboratively with regional and global teams while adhering to ITIL processes.

Requirements

- Citrix Administration
- Administration of Citrix Virtual Apps & Desktops (XenApp/XenDesktop).
- Citrix infrastructure installation, configuration, maintenance, and troubleshooting.
- Citrix StoreFront, Delivery Controllers, Citrix Studio, Director, and License Server administration.
- Publishing applications and desktops.
- Citrix policies, user profile management, and session management.
- Citrix performance tuning and troubleshooting.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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