- Making calls to potential customers
- Explaining company services and products
- Maintaining daily call records
- Submitting daily progress reports
- - Fluent communication skills in the local language
- Basic computer skills
Telecaller Role and Responsibility
- Knowing all the details of the product or service offerings.
- Regularly updating and obtaining the lists of individual contact details.
- Meet and exceed sales target set by the organization.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects.