Job Description

Job Title: Guest Relationship Executive (GRE) Key Responsibilities: • Conduct daily rounds of the Experience Center and ensure high standards of cleanliness and maintenance. • Supervise housekeeping staff and report any damages or maintenance issues. • Ensure all display units, lighting, and model apartments are in proper condition. • Maintain inventory, track consumption, and raise requirements to avoid shortages/wastage. • Welcome clients warmly, manage seating, and offer refreshments. • Collect client details, coordinate with Sales, and update site visits in CRM (Salesforce). Job Title: Guest Relationship Executive (GRE) Location: Bangalore Key Responsibilities Facility & Experience Center Management • Conduct daily rounds of the Experience Center starting from the main gate, following the prescribed checklist to ensure all areas are maintained. • Maintain the highest standards of cleanliness across the Experience Center, including pantry and common areas. • Supervise housekeeping staff and ensure timely completion of all cleaning activities. • Ensure all equipment such as LED screens, TVs, promotional standees, lighting fixtures, and lamps are in proper working condition. • Report any maintenance issues or damages to the Projects team for prompt resolution. • Ensure display elements like scale models are clean, dust-free, and well-maintained.



• Monitor and ensure all lighting across the premises is functional. • Maintain model apartment assets (kitchen, wardrobes, soft furnishings, etc.) in excellent condition at all times. Incident Management • Report any damages, incidents, or accidents through the proper incident reporting system to management for necessary action. Inventory & Stock Management • Track consumption of supplies and maintain an updated inventory sheet. • Share inventory reports with management on a timely basis. • Raise purchase requests based on consumption patterns and ensure minimal wastage. Client Experience & Front Office Management • Welcome all clients warmly using standard greeting protocols and ensure a pleasant first impression. • Assist clients with comfortable seating arrangements until the Sales Representative attends to them. • Offer refreshments and ensure the client lounge area is always well-maintained. • Collect and record client contact details accurately. • Coordinate with the Sales team to ensure timely assistance to clients. • Accurately update client details and site visits in Salesforce/CRM systems. Key Skills & Competencies • Solid communication and interpersonal skills • Customer-centric approach • Attention to detail and high standards of hygiene • Basic knowledge of CRM tools (e.g., Salesforce) • Ability to multitask and coordinate with multiple teams

📌 Guest Relations Executive (Vasanthanagar)
🏢 Sobha
📍 Vasanthanagar