Hiring: Customer Support Specialist – Thai Language | Jaipur | 10–11 LPALocation: JaipurExperience: 6 Months – 1 Year (Customer Support/BPO)Work Mode: Work From Office / Work From Home (as per business requirement)Working Days: 5.5 Days a WeekWe are looking for Thai-speaking Customer Support Specialists who are passionate about delivering exceptional customer service and providing support to international customers.Key Responsibilities:- Handle customer queries via Voice, Email, and Chat .- Resolve customer issues while ensuring a high level of customer satisfaction.- Document customer interactions accurately in the CRM system.- Meet performance metrics such as AHT, FCR, and CSAT .- Escalate complex issues to the appropriate internal teams when required.Required Skills:- C1 Level proficiency in Thai (written and spoken)
is mandatory.- Good communication skills in English .- 6 months to 1 year of experience in International Customer Support/BPO .- Basic knowledge of CRM tools and MS Office .- Comfortable working in a quick-paced, customer-focused environment.- Willingness to work in rotational shifts and a 5.5-day workweek.Eligibility:- Graduate in any discipline.- Undergraduates with relevant customer support experience may also be considered.Why Join Us?- Competitive salary package.- Comprehensive training and development.- Global work environment.- Excellent career growth opportunities.Interested candidates can share their updated resume or reach out directly for more
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📌 Telephone Customer Service (Permanent) (Jaipur)
🏢 JMD Technologies
📍 Jaipur