Location: Hyderabad/Bengaluru/Chennai/Pune

Shift Timings: 2 PM to 11 PM

Qualifications: BE/B. Tech/M.C.A./M.Sc. (CS) degree or equivalent from accredited university

Required:

- 6+ years of ServiceNow implementation experience
- Experience leading technical project teams
- Experience with ServiceNow modules such as Information Technology Service Management, Customer Service Management, Integrated Risk Management, or Security Operations
- Experience with ServiceNow configuration and development, including Business Rules, Client Scripts, UI Policies, Flow Designer, Access Control Lists, and Script Includes
- Experience with ServiceNow application integrations using REST or SOAP
- Bachelor's degree in a technical field or equivalent experience
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
- 6+ years of experience in analytics/BI delivery, including dashboarding and stakeholder-facing reporting.
- Hands-on experience building dashboards, analyses, and datasets in Amazon QuickSight (or equivalent BI tool with similar concepts).
- Strong SQL skills and experience working with analytics query engines such as Athena/Redshift (or similar).
- Experience integrating data via REST APIs (authentication, pagination,



rate limits) and implementing reliable scheduled refresh processes.
- Knowledge of dimensional modeling concepts (facts/dimensions), KPI definition governance, and Row-Level Security (RLS) patterns.
- Scripting experience (Python) for data ingestion/validation and troubleshooting; automation mindset to reduce manual effort.
- Ability to translate business questions into multi-dimensional analysis (time/product/region/customer) and clear, consumable dashboards.

Preferred:

- Basic Cloud knowledge relevant to BI delivery (S3, IAM concepts, and how QuickSight typically connects to Athena/Redshift).
- Strong communication and stakeholder management skills (requirements discovery, clear updates, and effective collaboration across teams).
- Experience with advanced QuickSight features (parameters, actions, drill-through, conditional formatting, dynamic titles).
- Experience optimizing dashboard performance (SPICE vs direct query trade-offs, dataset sizing, visual-level performance best practices).
- Solid dashboard UX and data storytelling skills (visual selection, layout, progressive disclosure, executive summary views).

📌 AEF Infra analytics engineer (ServiceNow)- Senior Consultant (Telangana)
🏢 Deloitte US-India Offices
📍 Telangana