Technical Support Associate (Telangana)

Technical Support Associate (Telangana)

30 Jul
|
infyshine
|
Telangana

30 Jul

infyshine

Telangana

Position: Technical Support Representative

Experience:
0.6 - 1year in IT field

Education:
BCA / BSc Computer Science 2024 & 2025 Pass-outs only from reputed universities.

Work Location:
Hyderabad

Interview Details:
Interview Mode: Face-to-Face

Skills Required:

- Excellent English communication skills (Verbal & Written)
- Valuable analytical and logical skills
- Positive attitude and professional behavior
- Ability to understand business processes quickly
- Basic technical support knowledge
- Basic understanding of Java, Python, HTML, Networking, and MS Excel
- Willingness to work in 24x7 rotational shifts including weekends and night shifts

Roles & Responsibilities:

- Provide technical support to users
- Handle customer queries and issues effectively
- Maintain professional communication with customers
- Work collaboratively with internal teams
- Follow support processes and service standards

Shadow Period:
4 Weeks from DOJ

📌 Technical Support Associate (Telangana)
🏢 infyshine
📍 Telangana

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