The Role

You will own the Hyderabad operations of our ley accounts (name shared at interview) multiple live campuses, continuous new projects, and maintenance contracts. You are the client's single point of contact in Hyderabad for this account, part of the delivery team for other Hyderabad projects, and part of the national team for this account's projects in other cities.

Key Responsibilities

- **Commercial coordination**: Prepare BOQs and quotations in the client's fixed formats with every rate traceable to approved reference orders; prepare area-wise proposal presentations (plant/planter schemes) and revise per client comments; process purchase orders on the client's procurement portal (SAP Ariba-type) and reconcile PO values against quotes, documenting any negotiated changes in writing

- **Project execution and management**: Be present on ground overseeing execution keeping budget, timeline quality and client communication in mind. Managing manpower and/or supervisors. Identifying and implementing improvement processes resulting in better project completion timeline, quality at a reduced manpower expense.

- **Client SPOC management**: Day-to-day coordination with the client's facilities managers, in-house horticulture team, procurement and admin stakeholders; attend site walkthroughs and surveys; convert every phone discussion into a written confirmation email the same day

- **Project follow-through**: Acknowledge work orders with delivery timelines; manage pre-procurement plant-quality approval sheets (photo-based sign-off before dispatch); coordinate execution with the Hyderabad project team, procurement and nurseries; escalate site-side issues (access,



conditions affecting plants) professionally

- **Completion + maintenance**: Issue completion and handover document packs; and manage maintenance contracts on schedule;

- **Billing follow-through**: Assemble invoice document packs (proforma approval tax invoice) for our accounts team, submit on client systems, and follow through to payment confirmation

- **Tracker discipline**: Maintain the account master tracker (every site, work order, value, maintenance end-date, billing status) and our project-management system daily; twice-monthly maintenance reporting to the client in the standard format

KPIs

- Quotation turnaround: tentative quote within 24–48h of intent; zero rate errors vs reference orders

- 100% of verbal agreements codified in writing same day

- PO-vs-quote reconciliation documented within 48h of every PO

- Invoice pack to accounts within 3 working days of milestone; account tracker current at all times

- Twice-monthly client maintenance reports on the 5th and 20th, never missed

Must-Have

- Degree/diploma in horticulture, agriculture, botany, landscape or facilities-adjacent field — able to hold your own on plant varieties, planter specs and maintenance scope

- Solid Excel (multi-sheet BOQs, formats) and written English — this role writes precise, client-facing emails daily

- Follow-up persistence: comfortable with same-day deadlines, revision loops and courteous chasing

- Willingness to learn different computer skills

Good-to-Have

- Experience serving large IT-campus/GCC clients or working on client procurement portals

- Exposure to AMC/maintenance contract operations

- Telugu + Hindi + English fluency

📌 Key Account Manager _ Projects & Maintenance (Telangana)
🏢 Vertvista
📍 Telangana