This is a sales and customer engagement role. Person will be responsible to generate leads, collect required document, help customer to apply for loan and manage good relationship.
Experience You Should Bring
- An ability to understand lending products and a solid background on the fundamentals of finance.
- Has strong customer orientation and is able to handle objections from customers methodically and politely.
- Should have effective communication skills oral and written in English, Hindi, and local language.
- An ability to display a keen sense of empathy with the customer.
- Patience to deal with the customers, partners, and analysts in the face of process-breakdowns and delays.
- Working knowledge of MS Excel.
What You Will Be Doing
- Lead generation on the ground for MSME loans.
- Tele-calling and physical visits to the partners to generate the required number of applications and conversions in a month.
- Helping the customer apply for a loan through the Tally platform.
- Engaging with the prospects and clarifying any queries that they might have about the lending products or process.
- Co-ordinating with the partner and partner resources for leads, clarifying any questions about the lending products or process.
- Coordinating with the financial analyst at the back end in case of any queries raised by Tally or by the lender.
- Advocating the requirements of the customer and making suggestions for improvement in processes.
- Will have to have complete clarity on the lending products on offer.
📌 Area Manager (Telangana)
🏢 Tally Solutions
📍 Telangana
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