Sales Development Specialist

We are seeking a proactive Sales Development Representative/Specialist with 2-7 years of experience to manage inbound leads and conduct discovery calls before handing them off to our sales closers. The ideal candidate will have at least 1 year of experience in a similar role and be proficient in using HubSpot CRM. This role is critical in driving the growth of iCompaas by building strong relationships with prospects and ensuring a seamless transition through the sales pipeline.

Key Responsibilities:

Inbound Lead Management:

- Respond promptly to inbound leads generated through various channels (website forms, chat, phone calls, emails).
- Maintain and update the HubSpot CRM system with accurate lead information and interaction history.

Discovery Calls:

- Conduct initial discovery calls to understand the prospects business needs, compliance challenges, and potential fit with iCompaas solutions.
- Ask insightful questions to gather key information about the prospects industry, size, and compliance requirements.

Lead Qualification:

- Use established criteria to qualify leads and determine their readiness for the next stage in the sales process.
- Identify decision-makers, budget availability, and timeline for potential implementation.

Collaboration with Sales Team:

- Schedule meetings and seamlessly hand off qualified leads to the sales closers.
- Provide detailed notes and insights from discovery calls to assist the sales team in tailoring their approach.

Relationship Building:

- Build rapport with prospects, ensuring a positive experience that reflects well on iCompaas.




- Nurture leads that are not yet ready to purchase through regular follow-ups and providing valuable information.

Process Improvement:

- Provide feedback on lead quality and common objections to help refine marketing strategies.
- Suggest enhancements to lead management and qualification processes.

Reporting:

- Track and report on key metrics such as the number of leads contacted, discovery calls conducted, and leads qualified.
- Present insights and trends to the sales and marketing teams for strategic planning.

Qualifications: Education:

- Graduation/Post Graduation degree in B.Tech, Business, Marketing, Communications, or a related field.

Experience:

- Minimum of 2-7 years of experience as a Sales Development Representative (SDR) in a B2B environment.
- At least 1 year of experience in a similar role involving inbound lead management and conducting discovery calls.
- Proven experience using HubSpot CRM with at least 1 year of hands-on experience.

Skills:

- Proficiency in HubSpot CRM: Ability to navigate, update, and manage leads effectively within the platform.
- Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.




- Robust active listening skills with the ability to ask probing questions and uncover needs.
- Ability to understand and articulate technical concepts related to compliance and cloud solutions.
- Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
- Self-motivated with a proactive approach to work and a desire to achieve and exceed targets.

Personal Attributes:

- High level of professionalism and a customer-centric mindset.
- Positive attitude, resilience, and ability to handle rejection gracefully.
- Team player who can collaborate effectively with cross-functional teams.

Preferred Qualifications:

- Familiarity with compliance standards such as GDPR, HIPAA, SOC 2, or ISO 27001.
- Experience using other CRM systems or sales engagement platforms.
- Knowledge of the cloud computing landscape and cybersecurity trends.
- Previous experience in the software, compliance, or technology sector.

Equal Chance Employer:

iCompaas.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What We Offer:

- Competitive Compensation: Attractive salary package with performance-based incentives.
- Professional Growth: Opportunities for training, certifications, and career advancement.
- Dynamic Work Environment: Join a collaborative team passionate about technology and innovation.
- Convenient Location: Based in Hyderabad, a thriving tech hub with a vibrant culture.

📌 Sales Development Representative (Telangana)
🏢 iCompaas
📍 Telangana