Greetings from Sutherland!!!

Currently hiring for International voice AML/KYC

Job Description :

Should have experience in AML, EDD, CDD (mandatory)Should have experience in investigating fraud related transaction. Should have experience in Risk management. Should have experience minimum 6 months of experience into AML/KYC in Voice.

Role & responsibilities :

- Customer Protection Associate will be responsible for investigating and resolving customer complaints related to sidelined, missing, delayed or misrouted transactions.
- Reviewing the customer complaints and identifying fraud/scam behavior basis evidence supplied by the customer and information available on the system.
- Verifying customer identities, assessing their risk profiles, monitoring transactions for suspicious activity and investigating potential compliance issues.
- Ensuring adherence to regulations designed to prevent money laundering and other financial crimes.
- Entrusted with a decision making on whether to approve/decline/cancel a transaction.
- Ensuring that the company is following all applicable KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
- Maintaining accurate and up-to-date customer records and documentation on the account.




- Verifying individuals and entities against various watchlists to identify potential risks, such as those on sanctions lists or associated with criminal activity.
- Examining alerts generated by screening systems, determining whether they represent potential true matches or false positives, and appropriately escalating those requiring further investigation.
- Utilizing internal and external resources to gather information on potential matches and assess the level of risk.

Required Skills :

* Must be fluent in English

* Only experienced candidates can apply

* 24/7 shifts and rotational week offs (5 days working a week)

* Candidate who is comfortable working from office can apply

* No virtual Interview is available

* Out of station candidates are Strictly not eligible

* Immediate Joiners are preferred

Contact person; Vijay HR ((phone hidden))

Kindly share your resume to this number

Address : 7th Floor, Sutherland, Divyasree building, Manikonda Hyderabad, Telangana 500089

Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email protected]

Regards

Sutherland Global Services

📌 AML & KYC Associate (Telangana)
🏢 Sutherland
📍 Telangana