Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AI Agents & Workflow Integration
Good To Have Skills: : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business setting.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system dependencies and impact of issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their development.
Professional & Technical Skills:
Must To Have Skills:
- Proficiency in AI Agents & Workflow Integration.
- Strong analytical and problem-solving abilities related to software systems.
- Experience with monitoring and troubleshooting complex application environments.
- Ability to work with multiple software components and understand their interactions.
- Effective communication skills to collaborate with technical and non-technical stakeholders.
- Familiarity with incident management and root cause analysis methodologies.
- The candidate should have minimum 2 years of experience in AI Agents & Workflow Integration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification 15 years full time education
📌 Application Support Engineer (Telangana)
🏢 Accenture
📍 Telangana
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.