- Coordinate with clients to understand their shipping requirements and provide customized solutions.
- Book air freight space on various carriers, negotiate rates, and manage shipment documentation.
- Ensure timely delivery of goods by monitoring shipment progress, resolving issues, and maintaining communication with stakeholders.
- Provide exceptional customer service by responding promptly to client inquiries and ensuring seamless communication throughout the logistics process.
Job Requirements :
- 3-8 years of experience in air freight forwarding or related field.
- Robust knowledge of international trade regulations, customs clearance procedures, and carrier operations.
- Excellent negotiation skills for booking air cargo space at competitive rates.
- Proficiency in using software such as SAP or similar systems for managing shipments.