1) Job Purpose:

The Lead Admin Gold Loan Business is responsible for overseeing branchlevel administrative operations across zonal networks, ensuring smooth functioning, compliance, infrastructure readiness, and cost control. The role manages contract staff, coordinates with crossfunctional stakeholders, and ensures operational continuity to support business growth and goverce.

2) Dimensions:

Branch Operations

Supervise administrative activities across multiple zonal branches .

Facility Management

Ensure preventive maintece, asset management, and vendor coordination.

Branch Expansion

Lead infrastructure development, site readiness, and project execution

Compliance

Ensure adherence to statutory requirements and internal audit standards .

Ficial Control

Manage administrative budgets, vendor payments, and expense tracking

Team Management

Supervise contract staff and ensure productivity.

3) Job Context & Major Challenges:

Organization Context

Aditya Birla Capital Limited ("NBFC") is registered with RBI as a Systematically Important NonDeposit accepting NonBanking Fice Company (NBFC). ABCL is one of the top private diversified NBFCs in India. As of 31Sep 25, ABCL has a panIndia presence with a lending book of approx. Rs. 139, 500 Crores.

ABCL offers endtoend lending solutions to a diverse set of customers Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Fice (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Fice, Mid and Large Corporate Loans, and Infrastructure Fice loans. ABCL also has a Wealth Management division.





ABCL is rated AAA by India Ratings, ICRA and CARE (reaffirmed in 2020). ABCL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.

Business Context

Gold Loans is a key secured lending product with high volume, fast turnaround expectations and requires strict discipline in risk, valuation, purity testing, and customer trust management.

Job Context:

Gold Loans are a highvolume, sensitive product requiring solid operational goverce. The Lead Admin role ensures seamless branch operations, infrastructure readiness, and compliance while balancing cost efficiency and service quality.

Key Challenges:

- Managing largescale branch networks with diverse operational needs.
- Ensuring timely completion of infrastructure projects without disrupting business.
- Maintaining compliance with state and central statutory requirements.
- Driving cost control while ensuring service quality.
- Coordinating across multiple stakeholders and vendors.

Key Result Areas

Supporting Actions

Branch Operations & Facility Management

Oversee daily administrative operations, manage housekeeping/security, resolve branch issues, supervise preventive maintece, and implement asset management systems.

Branch Expansion & Infrastructure Development

Lead new branch setup, coordinate civil/interior projects, manage vendor onboarding, and ensure timely project completion.

Compliance, Reporting & Risk Management

Ensure statutory compliance, maintain registers, prepare MIS reports, address audit queries, and manage asset lifecycle.

Travel, Logistics & Stakeholder Coordination

Manage travel desk, organize events/meetings, oversee courier operations, and coordinate with crossfunctional teams.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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