Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Scrum
Good To Have Skills: : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with stakeholders to understand needs and adapt applications accordingly is a key part of daily activities.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to optimize application configurations to improve user experience and system efficiency.
- Facilitate communication between technical teams and business units to ensure alignment on project goals.
- Mentor junior team members to support their professional growth and enhance team capabilities.
Professional & Technical Skills:
Must To Have Skills:
- Proficiency in Scrum.
- Robust knowledge of agile methodologies and their application in software development projects.
- Experience with application lifecycle management and release coordination.
- Ability to work with APIs and low-code platforms to customize and extend application functionality.
- Familiarity with troubleshooting techniques to maintain system stability and performance.
- Excellent communication skills to effectively collaborate with cross-functional teams.
- The candidate should have minimum 5 years of experience in Scrum.