- Manage the rebates process for assigned customers independently.
- Ensure claim/finance-based rebates are validated & credits are processed & share the backups on a timely basis.
- Monitoring the Deductions from customers & make sure that the deduction log is under control.
- Ensuring the SSA/FTS/ADHOC claims are validated and process through DM log.
- Monitoring DM log on regular basis and ensure to process the claims before deductions. Update the DM log.
- Handling the disputes with customers & ensuring the disputes are raised within specified timelines.
- Monitoring the case manager and ensure to have a case number for all claims.
- Handling the queries & calls with customers & ensure the issues if any are highlighted & resolved. Also ensure the Invoices of customers are validated & sent for payment as per timelines.
- Co-ordinate with Audit team & other cross functional teams.
- Ensure RPA process working smooth for rebates claim/finance based.
- Clearing of Open Items for assigned customers.
Skills Required - Communication skills, MS-Office, Advanced excel etc. VISTEX/ SAP system knowledge is adding an advantage.Qualification Commerce Graduate/MBA/CA Inter