PACKAGE OFFERED - Min 1.50 to Max - 2.95

IMMEDIDATE JOINERS PREFERRED

Role & responsibilities

- Trouble shooting of all types of Hardware (Desktops, Laptops, Printers, CCTV and Biometric devices)
- Good experience in Installation, configuring & troubleshooting of OS, MS Outlook or Outlook Express, Office 365.
- Installation and Managing of Antivirus products taking Regular data backup and restoration of data & mail backup of MS outlook (PST files).
- Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery.
- Managing of DNS, Active Directory, basic Window server
- Troubleshooting basic thin client issues.
- Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching).
- Call logging to ISP for LAN / WAN link & PRL line issues & having good knowledge in IPV4 addressing.
- Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
- Installation and managing of Video conferences.
- Administering disaster recovery plans to ensure that data is backed up and can be restored in case of failure
- Monitoring network performance to ensure that there are no bottlenecks or errors that could impact productivity
- Installing operating systems on computers, testing them for errors, and backing them up regularly




- Maintaining computer equipment by replacing or upgrading components as needed
- Installing patches to fix security vulnerabilities in computer systems
- Configuring new systems for installation based on specifications from clients or other IT professionals
- Installing and maintaining computer networks, including printers and other peripherals
- Troubleshooting problems with existing systems and implementing solutions to fix them
- Monitoring server performance and capacity to ensure that it meets client needs

Required Skills & Qualifications

- Bachelors/Diploma in IT, Computer Science, or related field
- 1 to 2 years' experience in desktop support / IT helpdesk
- Valuable knowledge of:
- Windows 10/11
- Linux flavours (Basic)
- Basic Windows Server concepts
- Active Directory (user management)
- Networking basics (IP, DNS, DHCP)

- Solid troubleshooting skills (hardware & software)

Preferred Skills

- Exposure to Windows Server environments
- Basic knowledge of VMware / Hyper-V
- Experience with ticketing tools (ServiceNow, Freshdesk, etc.)

Soft Skills

- Positive communication and user-handling skills
- Problem-solving mindset
- Willingness to learn and adapt
- Ability to manage multiple requests

Additional -

- Gender: Male
- Job Type: Full-Time
- Work Mode: Onsite
- Shift: General / Rotational (if required)

📌 Desktop Support Engineer (Telangana)
🏢 UnicLabs (opc
📍 Telangana