- For freshers:
- Hi-Tech City: 15,330 CTC | 15,000 Take Home (NAPS)
- Travel Allowances : 2000
- For Experienced Candidates:
- 19,000 CTC | 14,500 Take Home
Reach out our recruiters for more details and interview scheduling
Sai Teja - (phone hidden)
Akshaya - (phone hidden)
Nishitha - (phone hidden)
Padma - (phone hidden)
Sai Kiran - (phone hidden)
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Position Summary
Customer Care Specialists are responsible for managing inbound calls from customers regarding a wide range of banking products and services. They respond to inquiries, resolve issues, and ensure high levels of customer satisfaction through professional communication and service delivery.
Specialists must possess excellent communication abilities, a robust grasp of customer handling
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Key Responsibilities
- Handle inbound customer calls and provide accurate information regarding banking products and services.
- Clarify customer queries and determine appropriate solutions.
- Research, troubleshoot, and resolve issues efficiently.
- Escalate unresolved queries to the appropriate department when needed.
- Complete transactions and maintain accurate documentation.
- Cross-sell suitable banking products based on customer requirements.
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Education
- Undergraduates / Graduates are eligible to apply.
- Note: Pursuing Higher Education & B. Pharmacy students are not eligible.
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Required Skills & Competencies
- SVAR Score: 50 & above
- Excellent verbal communication in English & Hindi
- Regional language proficiency preferred
- Basic computer knowledge and familiarity with MS Office tools
- Strong telephone etiquette and active listening skills
- Sound decision-making, logical reasoning, and numerical ability
- Customer-oriented mindset with patience and empathy
Reach out our recruiters for more details and interview scheduling
Sai Teja - (phone hidden)
Akshaya - (phone hidden)
Nishitha - (phone hidden)
Padma - (phone hidden)
Sai Kiran - (phone hidden)
📌 Customer Support Executive | Upto 3LPA | Day Shift (Telangana)
🏢 Tharare Global Solutions
📍 Telangana
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