Customer Success Manager - Indirect Taxation (Karnataka)

Customer Success Manager - Indirect Taxation (Karnataka)

30 Jul
|
Cleartax
|
Karnataka

30 Jul

Cleartax

Karnataka

About ClearTax

We are the architects of the up-to-date financial operating system. Since our inception in 2011, ClearTax has transformed from a disruptive tax-filing startup into Indias leading B2B tax compliance and finance powerhouse. Today, we empower the CFOs office by providing an integrated, AI-driven ecosystem that handles everything from GST and e-invoicing to accounts payable and wealth management.

The Impact of Our Work:

We operate at a scale that defines the digital economy. As a Series C-funded leader backed by Y Combinator, Sequoia Capital, and Stripe, we:

- Power Global Trade: We process nearly 10% of India’s B2B invoices, representing over $300 billion in annual trade value.
- Drive Real Savings: In the last year, our automation tools returned over 1,000 crore to the bottom lines of our customers through intelligent insights.
- Scale Globally: We provide assured compliance for enterprises across 50+ countries, spanning the EMEA and APAC regions, including the UAE and the EU.

Mission

This role is the backbone of our Managed Services division, ensuring that our enterprise clients achieve 100% compliance accuracy in an ever-evolving tax landscape. By bridging the gap between complex GST laws and our cutting-edge automation tools, you will safeguard our clients from litigation risks and directly contribute to ClearTax’s reputation as the most trusted tax partner in India.





Outcomes & Responsibilities

- Primary Objective: Ensure timely and error-free filing for all assigned entities, maintaining a 100% compliance record and maximizing Input Tax Credit (ITC) for clients.
- Compliance Operations: Execute end-to-end GST filings, including monthly returns (GSTR-1, 3B, 6) and annual returns (GSTR-9/9C) for multiple GSTINs.
- Data & Reconciliation: Perform complex data validation and monthly reconciliations between books and portal data to identify and resolve discrepancies.
- Client Advisory: Act as a subject matter expert for clients, resolving complex queries and providing guidance on GST-related nuances and legislative changes.
- Process Excellence: Leverage ClearTax automation tools to handle large volumes of data efficiently, reducing manual effort and increasing filing speed.

Requirements & Competencies

- 2–4 years of intensive experience in a GST compliance-focused role.
- In-depth understanding of GST laws and the practicalities of the GSTN portal.
- Advanced proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) to manage large datasets.
- Familiarity with GST automation tools or ERP systems (SAP/Oracle/Tally) is a strong plus.
- Strong communication skills for professional client interaction.
- Ability to work under tight statutory deadlines with extreme attention to detail.

📌 Customer Success Manager - Indirect Taxation (Karnataka)
🏢 Cleartax
📍 Karnataka

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