Job description

What you'll do
Key Responsibilities -

- Customer Engagement: Manage inbound and outbound communications professionally to address customer inquiries, concerns, and policy requirements.
- Product Consultation: Deliver accurate, transparent information regarding insurance products, premium calculations, and policy terms to empower customer decision-making.
- Issue Resolution: Actively diagnose customer grievances, provide productive resolutions, and escalate complex matters to appropriate internal teams for swift closure.
- Data Integrity: Accurately log, update, and maintain comprehensive customer interaction records within the corporate CRM system.
- Service Excellence: Champion customer retention and satisfaction by maintaining a highly empathetic, professional, and solution-oriented approach.

Candidate Profile & Qualifications-

- Communication: Exceptional verbal and written proficiency in both English and Hindi is mandatory.
- Education: Any graduate
- Technical Skills: Sound foundational computer knowledge,



including proficiency in MS Office.

What We Offer-

- Competitive Remuneration: Attractive fixed compensation supplemented by a lucrative, performance-driven incentive structure.
- Career Progression: Transparent internal job postings (IJPs) and fast-track growth opportunities into leadership and specialized corporate roles.
- Professional Development: Comprehensive initial training and ongoing skill enhancement programs within the booming InsurTech sector.
- Work Culture: A vibrant, collaborative, and meritocracy-driven workplace environment.

How to apply-

- Interested candidates who meet the eligibility criteria can directly reach out to our recruitment team:
HR Contact Person: Vaishnavi Joshi
Contact Number: +91-(phone hidden)
• Application Mode: Please call or share your updated resume via WhatsApp to schedule an interview.

📌 International customer support representative (Haryana)
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