Key Responsibilities

- Check customer loan eligibility and explain eligibility criteria clearly
• Coordinate with internal banking teams for loan processing, Sanction approvals and payment disbursement
• Assist customers with documentation requirements (KYC, application forms, statements, etc.)
• Maintain updated customer records and ensure accuracy in all documentation
• Ensure smooth communication and follow-ups until loan disbursal
• Handle escalations professionally and ensure satisfactory closure
• Provide suggestions for improving customer banking experience

Key Skills & Attributes
• Robust communication and interpersonal skills
• Good knowledge of Banking sector
• Customer-centric approach with strong problem-solving ability
• Time management and multi-tasking capability
• Familiarity with banking processes

Interview Location
Casagrand Crown , 490, Ist Floor, Avinashi Road, Near Nava India Signal, Udayampalayam, Coimbatore 641037.

📌 Customer Support Executive (Tamil Nadu)
🏢 Casagrand
📍 Tamil Nadu