1. Key Responsibilities

A. Guest Service & Dining Experience

· Greet guests, assist with seating, and ensure timely service.

· Take orders accurately, upsell menu items, and explain dishes when required.

· Handle minor guest complaints and escalate major issues to the Floor Manager.

B. Supervision of Stewards

· Allocate tables and sections to stewards.

· Guide stewards on service sequence, grooming, and behaviour.

· Ensure tables are cleaned, reset, and prepared quickly after guest departure.

C. Order Coordination

· Coordinate with the kitchen for timely order dispatch.

· Check food presentation and accuracy before serving.

· Ensure smooth communication between kitchen and FOH team.

D. Billing & Payment Support

· Assist guests with queries related to billing and payment methods.

· Coordinate with cashier for corrections, split bills, or special instructions.

· Ensure orders, discounts, and cancellations are communicated clearly.

E. Hygiene & Table Readiness

· Monitor floor cleanliness, table setup, cutlery readiness, and service equipment.





· Ensure stewarding practices follow PFD hygiene standards.

· Report maintenance issues immediately.

F. Shift Support & Reporting

· Participate in pre-shift briefings and support operational readiness.

· Share updates with Floor Manager on guest feedback, staff performance, and floor issues.

· Assist in maintaining basic shift records if required.

2. Required Skills & Competencies

· Excellent communication and guest-handling skills.

· Solid knowledge of service sequence and menu items.

· Ability to guide stewards and maintain discipline.

· Pleasant personality with a service-oriented approach.

· Ability to handle peak-hour pressure.

3. Qualification & Experience

· HSC / Graduate; Hotel Management diploma preferred.

· 3–7 years of experience in restaurant service.

Pay: ₹18,000.00 - ₹19,000.00 per month

Benefits:

- Food provided
- Provident Fund

Application Question(s):

- Currant Salary ?

Experience:

- Captain: 1 year (Required)

Work Location: In person

📌 Restaurant Captain (India)
🏢 PRASAD FOOD DIVINE
📍 India