Customer Support Executive – Adobe Chat Process (US Shift)

Process: Adobe
Domain: Software
Location: Airoli

Shift: US Shift
Shift Window: 5:30 PM – 7:00 AM
Salary: ₹38,000 In-Hand per Month

Key Responsibilities

- Handle customer inquiries via chat in a professional and timely manner.
- Assist customers with account management, subscriptions, billing concerns, and Adobe product information.
- Deliver accurate resolutions while ensuring high levels of customer satisfaction.
- Understand customer requirements and recommend suitable Adobe products, upgrades, or services through upselling.
- Maintain quality standards, productivity targets, and compliance with company policies.
- Document customer interactions accurately in the system.

Eligibility Criteria

- Excellent written communication skills in English.
- Comfortable working in US shifts.
- Strong customer service and problem-solving abilities.
- Basic computer proficiency and multitasking skills.




- Prior experience in customer support, chat support, or international BPO is preferred.

What We Offer

- Competitive in-hand salary of ₹38,000 per month.
- Opportunity to work with a globally recognized brand.
- Professional work environment with career growth opportunities.
- Training and development programs to enhance customer service and sales skills.

Interested candidates who are comfortable with the US shift and eager to build a career in customer support are encouraged to apply.

SEND YOU CV : [email protected] | +91-XXXXXXXXXX

Pay: ₹35,000.00 - ₹38,000.00 per month

Advantages:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service Executive (India)
🏢 International Customer Support Associate
📍 India