Role description

Job Description – System Analyst (API & Integrations)Job Title

System Analyst – API & Integrations

Experience

4–12+ years of overall IT experience with a solid focus on System Analysis, API-based Integrations, and Enterprise Application Delivery.

Role Summary

We are seeking an experienced System Analyst with strong API and integration knowledge to act as a bridge between business stakeholders, product teams, architects, and development teams.

The ideal candidate should possess strong analytical skills, hands-on experience with RESTful APIs, and the ability to translate complex business requirements into clear, actionable system and technical specifications.

Key Responsibilities

1. System & Requirement Analysis

- Engage with business stakeholders, product owners, and SMEs to gather, analyze, and validate business requirements.

- Translate business needs into:

- System Requirements

- Functional Specifications

- API Contracts

- Perform gap analysis between current-state and target-state systems.

- Recommend scalable and efficient technical solutions.

2. API & Integration

- Analyze, define, and document RESTful API requirements, including:

- Request/Response Models

- Input Validations

- Error Handling

- Performance Expectations

- Support API design reviews while ensuring alignment with enterprise architecture standards.

- Assess upstream and downstream system impacts resulting from API and integration changes.

- Collaborate with Solution Architects and Development teams on:

- Microservices Architecture

- Integration Patterns

- Enterprise APIs

3.



Delivery & Collaboration

- Act as the primary liaison between:

- Business Teams

- Development Teams

- QA Teams

- Architecture Teams

- Ensure requirement clarity, completeness, and traceability throughout the project lifecycle.

- Support:

- System Testing

- Integration Testing

- User Acceptance Testing (UAT)

- Clarify functional issues during development and testing phases and drive timely resolution.

- Participate in Agile ceremonies, including:

- Backlog Grooming

- Sprint Planning

- Sprint Reviews

- Serve as the senior functional authority for requirement-related discussions.

4. Documentation & Governance

- Create and maintain:

- System Design Documents

- Interface Specifications

- Data Flow Diagrams

- Process Flow Documents

- Maintain end-to-end requirements traceability from business needs through development and testing.

- Support compliance, governance, and audit activities where applicable.

Required Technical Skills

System Analysis

- Strong experience in:

- System Analysis

- Enterprise Application Design

- Functional Requirement Analysis

API & Integration

- RESTful APIs

- JSON

- HTTP/HTTPS

- API Contracts

- API Integration Analysis

Architecture





- Microservices-based Architecture

- Enterprise Integration Patterns

Security

- Authentication & Authorization concepts

- OAuth

- Access Tokens

- API Security fundamentals

Database

- RDBMS

- NoSQL Databases

- Data Modeling

Development Methodologies

- Agile

- Scrum

Technical Understanding

- Ability to read and understand:

- Application Logs

- API Specifications (Swagger/OpenAPI)

- High-level Application Code Flows

Behavioral & Professional Skills

- Excellent communication and stakeholder management skills.

- Strong analytical and problem-solving abilities.

- Ability to work independently with minimal supervision.

- Proactive in identifying requirement gaps, risks, and solution opportunities.

- Strong documentation, presentation, and facilitation skills.

Skills

Contract Testing, Data Modeling, Integration Testing, Agile, Business Analysis, Microservices, NoSQL, HTTP, Requirements Gathering, Scrum, SQL

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Lead I - Business Analysis (Thiruvananthapuram)
🏢 UST
📍 Thiruvananthapuram