- Network Uptime/Availability: Measures the percentage of time the network is operational and accessible to users.
- Response Time: Tracks the time it takes for the network to respond to a request, often measured in milliseconds.
- Throughput: Measures the amount of data that can be successfully transferred over the network in a given period.
- Network Error Rate: The proportion of data packets that are corrupted or lost during transmission.
- Network Utilization: The percentage of the network's capacity that is currently in use, helping to identify potential congestion or future expansion needs.

Security

- Number of Security Incidents: Tracks the count of security breaches, vulnerabilities, or successful attacks.
- Mean Time to Detect (MTTD): The average time it takes to identify a network issue or security threat.
- Time to Patch Vulnerabilities: Measures how quickly security vulnerabilities are addressed and patched.





Support and maintenance

- Mean Time to Resolve (MTTR): The average time it takes to fix a network issue after it has been detected.
- Number of Support Tickets: Tracks the volume of support requests related to network issues.
- First-level Support Success Rate: The percentage of issues resolved by the support engineer on the first attempt.

Quality of service (QoS) and user experience

- Latency: The delay in data transfer from source to destination, critical for real-time applications.
- Jitter: The variation in delay for a series of packets, affecting real-time communication like voice or video calls.
- Customer Satisfaction Ratings: Feedback from users on their perception of network performance and reliability.

📌 Network Engineer (Chennai)
🏢 Sysnet Global Technologies
📍 Chennai