- Generate recent business leads through online portals, databases, social media, exhibitions, and market research.
- Identify potential customers
- Qualify leads and assign them to the respective Sales Executive.
- Maintain and regularly update the lead database.
- Follow up on enquiries received through the website, India MART, email, and other marketing channels.
Sales Coordination
- Coordinate daily with field sales executives regarding customer visits and follow-ups.
- Track the status of customer enquiries, quotations, samples, trials, and orders.
- Ensure timely follow-up until order closure.
- Maintain customer-wise sales records and opportunity trackers.
- Assist the Sales Head in monitoring team performance and sales activities.
Order Management
- Coordinate with customers for Purchase Orders (POs).
- Keep customers informed about production status and delivery schedules.
Product Knowledge & Customer Support
- Develop a strong understanding of the company's product portfolio
- Explain basic product information and recommend suitable products based on customer requirements.
- Coordinate technical queries with the Technical Service or R&D; team.
Field Sales Support
- Coordinate travel schedules, appointments, and customer meetings.
- Track daily visit reports and follow up on action items.
- Ensure field staff update CRM and submit visit reports on time.
- Coordinate with internal departments.
- Ensure timely resolution of customer and order-related issues.
Documentation
- Maintain customer master data.
- Update CRM/ERP regularly.
- Maintain records of quotations, POs, sales orders, invoices, and customer correspondence.
- Ensure proper filing and documentation of all sales-related records.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
📌 Back Office Executive- Sales (India)
🏢 Bajaj Group
📍 India
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