Job Title

CRM & Telecalling Executive (Construction )

Key Responsibilities

- Make outbound calls to potential and existing customers.
- Handle inbound customer inquiries professionally.
- Generate and qualify sales leads.
- Follow up with prospective clients regarding construction projects and property inquiries.
- Maintain and update customer information in the CRM system.
- Schedule site visits and meetings for the sales team.
- Coordinate with the sales and project teams to ensure timely customer updates.
- Resolve customer queries and escalate issues when necessary.
- Prepare daily, weekly, and monthly call reports.
- Achieve telecalling and lead conversion targets.

Required Qualifications

- Bachelor's degree in any discipline.
- 1–3 years of experience in telecalling, customer support, CRM,



or sales (construction/real estate experience preferred).
- Good communication skills in English and local language(s).
- Proficiency in MS Office and CRM software.
- Solid interpersonal and customer service skills.

Preferred Skills

- Lead generation and follow-up.
- Customer relationship management.
- Negotiation and persuasion skills.
- Time management and multitasking.
- Data entry and reporting accuracy.
- Teamwork and coordination.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (CRE) (India)
🏢 Shree Ganesh Engineering
📍 India