Job Information
Job Title
Manager - Training
Location
Uttar Pradesh
Type Of Hire
New-Budgeted
Open Position
1
Mandatory Skills
Valuable Communication Skill Excel Expertise
Job Description

Job Description

PositionManager – Training
No. Of Position

TBCDepartmentTrainingFunctionTrainingReporting toRegional Head – TrainingBand4a / 4b

KEY RESPONSIBILITIES:
Conduct training modules for Agent Advisors and ADMs

- Conducting induction and on-boarding training programs
- Training on selling skills
- Training on all MLI Insurance products and processes
- Training on all MLI Digital tools and Assets
- All other training programs as outlined in the Agent and ADM learning journey
- Conducting GID’s and IID’s
- Conducting PRP and FOD as and when required

Conducting training in blended delivery format

- Delivering training in accordance with the learning journey design and blended delivery format – classroom training and/or virtual trainings
- Developing facilitation skills and virtual delivery

skills to ensure seamless training delivery across all sessions

Administrative

- Manager-trainer to drive adoption of the digital learning platform across all roles
- Responsible for driving digital assessments amongst Agents and ADMs
- Responsible for driving self-learning among Agents and ADMs
- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
- Responsible for delivering all training adhering to the training calendar designed
- Responsible for driving business performance of all learners
- Responsible to drive attendance to all training sessions




- Responsible to capture attendance in TMS/ELM within the stipulated time defined
- Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
- Responsible to plan travel for training sessions in various locations as required

Look after training logistics

- Schedule training sessions
- Ensure wider participation of agents in programs
- Ensure set-up of SMART Classroom is in place before commencing a session

Monitor progress of agents on a continuous basis

- Seek regular feedback from agents, Sales Managers, Partner and Managing Partner
- Ensure that agents follow moral and ethical standards when dealing with clients
- Monitor Agent development

Update training material

- Review present training material
- Scan environment
- Incorporate feedback from Agents, Customers, SMs, Ps, MPs

Ensure that the agents get updated and continuous information on MLI products
Facilitate self- development of agents

MEASURE OF SUCCESS:
Ø Participant feedback
Ø Number of days of training
Ø Customer survey rating
Ø Pass percentage of agents
Ø Digital adoption / adoption of digital learning platform
Ø Pass percentage of Agents in IRDA exams
Ø Attendance of Agents and employees in training sessions
Ø Activating agents month-on-month against the target
Ø Compliance on IRDA requirements
Ø Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
Ø Reduction in training cost
Ø Awareness level of agents on competition

DESIRED QUALIFICATIONS AND EXPERIENCE

a. Graduate in any discipline
b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus

📌 Senior Manager - Training (Rajasthan)
🏢 AxisMaxlife
📍 Rajasthan