The Junior Counselor will be responsible for connecting with prospective students through inbound and outbound calls, providing accurate course information, and supporting the admissions process. The role also involves assisting senior counselors in closing admissions, coordinating with internal teams, and ensuring a smooth and professional student onboarding experience.
Key Responsibilities:
- Make outbound calls and attend inbound inquiries to counsel prospective students.
- Provide accurate information about courses, fees and admission procedures.
- Support senior counselors in closing admissions and coordinate effectively to ensure lead conversion.
- Follow up with leads through calls, messages and emails to drive enrolments.
- Maintain detailed and organized records of student interactions and call logs.
- Meet monthly targets for follow-ups, enrolments and conversions.
- Coordinate with internal departments for student on boarding and documentation.
- Ensure professionalism, confidentiality and adherence to company policies in all communications.
Qualifications & Requirements:
· Education: Graduate in any discipline (Bachelor’s degree required).
· Experience: Freshers can Apply.
- Excellent verbal communication and listening skills.
- Robust sales and persuasion skills with a customer-focused approach.
- Team player with a positive attitude and target-driven mindset.
Salary: 15k to 18k in hand + Incentives
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Junior Counselor (India)
🏢 Edulift by GLCC
📍 India
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