30 Jul
|
Xindo Window
|
India
30 Jul
Xindo Window
India
Onboarding: Guide new clients through product setup and initial training to ensure fast time-to-value.Relationship Management: Maintain regular communication through check-ins, emails, and calls to build solid client trust.Issue Resolution: Troubleshoot daily challenges and coordinate with technical support or product teams to fix escalated problems.Retention and Growth: Monitor customer usage metrics to lower cancellation rates (churn) and spot opportunities for upselling or cross-selling.Feedback Collection: Act as the voice of the customer internally by passing product feedback and feature requests to developers.
Pay: ₹17,000.00 - ₹23,000.00 per month
Work Location: In person
📌 Customer Success Executive (India)
🏢 Xindo Window
📍 India