Customer Service Executive (Jacadi Paris) (India)

Customer Service Executive (Jacadi Paris) (India)

30 Jul
|
Burgundy Brand Collective
|
India

30 Jul

Burgundy Brand Collective

India

Sales Executive – Jacadi Paris

Location: Lavelle Road, Bengaluru
Reporting Manager: Store Manager

About Jacadi Paris

Jacadi Paris is a luxury French children’s wear brand, known for timeless elegance, premium craftsmanship, and refined design. In India, Jacadi Paris is part of Burgundy Brand Collective, one of the fastest-growing specialty retail companies with a presence across 9 cities and a strong portfolio of international luxury brands.

Job Responsibilities

- Assist customers through the complete buying cycle and deliver exceptional service
- Drive store-level sales and achieve individual and team targets
- Support daily retail operations including cash handling, inventory management, reporting, and merchandising
- Ensure responsible opening and closing of the store
- Maintain high standards of in-store visual merchandising as per brand guidelines
- Support the Store Manager and collaborate effectively with the team
- Manage store assets and equipment responsibly
- Share customer feedback and on-ground insights to improve store performance

Candidate Qualifications & Skills

- Minimum 1 year of experience in retail sales
- Prior experience with an international fashion brand preferred
- Strong customer service orientation
- Comfortable using basic computer applications




- Positive understanding of customer service principles and practices
- Strong verbal and written communication skills in English
- Team player with good listening and interpersonal skills
- Ability to handle customer concerns diplomatically
- Honest, mature, well-organized, and detail-oriented
- Positive, proactive, and “can-do” attitude
- Willingness to take on diverse responsibilities and work in a fast-paced retail environment
- Bachelor’s degree from any stream

About Burgundy Brand Collective

Burgundy Brand Collective partners with best-in-class international luxury brands to build strong community-centric retail businesses in India. Our brand portfolio includes Jacadi Paris, Onitsuka Tiger, Royce’ Chocolate, Ligne Roset, and Provenance Gifts. We are rapidly expanding our footprint pan-India with a focus on quality, experience, and brand excellence.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Application Question(s):

- Will you be able to reliably commute to Lavelle Road?
- What is your current CTC before incentive?
- What is your expected CTC?
- How many days of notice period will you have to serve?

Experience:

- Retail sales: 1 year (Preferred)

Work Location: In person

📌 Customer Service Executive (Jacadi Paris) (India)
🏢 Burgundy Brand Collective
📍 India

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