Customer Care Executive (India)

Customer Care Executive (India)

30 Jul
|
Parle Tableting Technologies
|
India

30 Jul

Parle Tableting Technologies

India

Customer Care & Relationship Management

- Act as the primary point of contact for clients in the Maharashtra region.
- Address customer queries promptly and ensure high satisfaction levels.

Business Development

- Identify and generate new business opportunities.
- Develop strategies to increase market share in the M1 region.

Lead Generation & Enquiry Management

- Proactively generate new enquiries through calls, emails, and field visits.
- Maintain and update the client database for effective follow-up.

Sales Growth

- Drive growth in the Maharashtra region by onboarding recent clients.
- Achieve monthly and quarterly sales targets.

Payment Follow-Up

- Monitor pending payments and follow up with clients regularly.
- Conduct personal visits if required to ensure timely collections.

Reporting & Coordination





- Prepare weekly and monthly reports on enquiries, sales, and collections.
- Coordinate with internal teams for order processing and after-sales support.

Skills & Qualifications:

- Strong communication and negotiation skills.
- Ability to build and maintain client relationships.
- Knowledge of Tooling industry preferred.
- Willingness to travel extensively within Maharashtra (field work is mandatory).

Job Types: Full-time, Permanent

Pay: Up to ₹500,000.00 per year

Benefits:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Care Executive (India)
🏢 Parle Tableting Technologies
📍 India

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