Customer Support Executive (CSE) (India)

Customer Support Executive (CSE) (India)

30 Jul
|
Woodoo
|
India

30 Jul

Woodoo

India

Job Title: Customer Support Executive (CSE)

Company: Woodoo India
Job Type: Full-Time (Work From office )
Salary: ₹10,000 – ₹15,000 per month
Location: Vasai East (Office Location)

Job Responsibilities:

- Handle customer queries via calls, WhatsApp, email, and social media.
- Resolve customer complaints and provide timely solutions.
- Process orders, returns, replacements, and refunds.
- Coordinate with the operations team for order updates.
- Maintain accurate records of customer interactions.
- Ensure high customer satisfaction with professional communication.
- Follow up with customers regarding pending issues and order status.

Requirements:

- Excellent communication skills in Hindi and English.
- Basic knowledge of MS Office and Google Sheets.
- Good problem-solving and customer-handling skills.
- Previous customer support experience is preferred but freshers with positive communication can also apply.
- Must have a laptop and a stable internet connection.

Working Days:

Monday to Saturday

Salary:

₹10,000 – ₹15,000 per month (Based on experience and interview performance)

Pay: ₹10,493.57 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Woodoo
📍 India

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