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Customer Support Executive
Exp. 1-3 years | Naraina Vihar, Delhi-110028
Quick Overview
Position: Customer Support Executive
Experience Required: 1-3 years
Location: Naraina Vihar, Delhi-110028
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About Roadcast
Roadcast is a leading logistics automation platform empowering businesses with our AI-powered mobility management suite. We specialize in vehicle tracking, fleet management, delivery automation, and field force management solutions. With rapid growth and a strong customer base, we are expanding our sales team to drive deeper market penetration.
The Role
We are seeking a Customer Support Executive with excellent English communication skills to manage customer inquiries, resolve issues, and ensure satisfaction.
What You'll Do
- Handle customer calls, emails, and chats.
- Provide accurate product and service information.
- Resolve complaints efficiently.
- Document interactions and collaborate with teams.
What We're Looking For
- 1-2 years of customer service experience.
- Excellent English communication skills.
- Strong problem-solving and multitasking abilities.
- Basic computer knowledge; CRM experience is a plus.
You'll Thrive Here If You
Competitive salary and incentives.
Growth opportunities opportunities.
Inclusive and supportive work environment.
Why Join Roadcast
How it Works
Recruitment Process Overview
A clear and streamlined hiring process designed to
value your time and talent at every step.
01
Application Screening
We review your application within 1–2 days to assess role alignment and move you forward quickly.
02
Initial Interview
A short conversation within 1–3 days to understand your background, goals, and culture fit.
03
Technical Assessment
You'll complete a task or assignment in 2–4 days to help us evaluate your skills and problem-solving.
04
Final Interview
Meet with our leadership and get a final decision within 2–3 days—no long waits, we promise.
📌 Customer Support Executive (West Delhi)
🏢 RoadCast
📍 West Delhi
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