Experience: 5 – 7 years

Location: Ahmedabad / Remote

Job Responsibilities

- Design, develop, customize, and implement Microsoft Dynamics 365 CRM/CE solutions.
- Develop plugins, custom workflow activities, custom APIs, JavaScript, C# and .NET components.
- Configure and customize entities, forms, views, dashboards, ribbons, business rules, business process flows and security roles.
- Build and maintain solutions using Power Apps, Power Automate, Dataverse and Model-Driven Apps.
- Integrate Dynamics 365 CRM with external systems using Web APIs, REST APIs, Azure Functions, Logic Apps and Azure Service Bus.
- Work closely with functional consultants to understand business requirements and translate them into scalable technical solutions.
- Participate in technical design discussions and recommend best practices aligned with Microsoft standards.
- Perform development, unit testing, deployment and post-go-live support.
- Troubleshoot application issues, optimize performance, and ensure solution quality.
- Prepare technical documentation and support knowledge-sharing within the team.
- Participate in code reviews and contribute to continuous improvement initiatives.

Requirements:

- 5–7 years of experience in Microsoft Dynamics 365 CRM / Customer Engagement (CE) development.




- Strong hands-on experience with: C#, .NET, JavaScript, TypeScript, HTML/CSS, SQL Server
- Expertise in: Plugin Development, Custom Workflow Activities, Custom APIs, Business Process Flows, Ribbon Customization, Security Model
- Hands-on experience with: Power Apps / Power Automate / Dataverse /Model-Driven Apps
- Experience integrating Dynamics 365 CRM with external applications using REST APIs and Dynamics 365 Web API.
- Knowledge of Azure services such as Azure Functions, Logic Apps and Service Bus.
- Experience with Solution Management, Azure DevOps, Git and CI/CD practices.
- Good understanding of Dynamics 365 Sales and Customer Service modules.
- Robust analytical, debugging and problem-solving skills.
- Excellent communication and client-facing consulting skills.

Good to Have

- Experience with PCF (Power Apps Component Framework) Controls.
- Exposure to Dynamics 365 Customer Insights.
- Experience with Copilot, Copilot Studio, or AI Builder.
- Knowledge of Microsoft Fabric.
- Microsoft Dynamics 365 or Power Platform Certifications.
- Experience working with international clients and Agile project delivery.

Job Category: Technical Consultant

Job Type: Full Time

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