Responsible for overseeing daily restaurant operations, ensuring excellent customer service, managing staff performance, handling inventory and vendor coordination, maintaining hygiene and quality standards, resolving customer concerns, and driving sales/profitability through efficient operations and team leadership.
Key Responsibilities:
- Manage day-to-day restaurant operations
- Supervise and train staff
- Ensure high-quality customer service
- Handle inventory, stock, and vendor coordination
- Maintain hygiene and food safety standards
- Monitor sales, expenses, and profitability
- Resolve customer complaints professionally
- Create staff schedules and manage attendance