Roles & Responsibilities:

- Oversee daily front desk operations.
- Manage and train front desk staff.
- Handle guest check-ins and check-outs.
- Address guest inquiries and complaints.
- Coordinate with housekeeping and maintenance departments.
- Manage reservations and room assignments.
- Ensure accurate record-keeping and billing.
- Monitor front desk supplies and inventory.
- Maintain a welcoming and professional front desk environment.
- Ensure compliance with hotel policies and procedures.

Keys & Skills:

- 3+ years' experience of working on a Front Desk Manager or Reception Manager position
- Profound experience in customer service٫ office management and basic bookkeeping procedures
- Good experience with office machines (such as fax machines and printers)




- Good practical knowledge of IDS٫ particularly Excel and Word٫ and proficiency in English (oral and written)
- Strong communication and interpersonal skills
- Positive organizational٫ multitasking and problem-solving skills
- High School diploma; additional certification will be a bonus

Job Types: Full-time, Permanent

Pay: ₹12,951.71 - ₹45,874.56 per month

Benefits:

- Food provided
- Paid sick time
- Paid time off

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- total work: 4 years (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Front Office Manager (India)
🏢 Icon Premier Hotel
📍 India