- Experience

5 - 15 Years
- Location

rcm state International
- Nature of Job

After-Sales
- Job role

Product & Field Support

JOB DESCRIPTION

Job Title

IRU/ PDI Manager (2/3 & 4Wh, Chetak/3Wh EV)

Department/Function

EBU

Location

AKURDI

Job Requirements

Minimum educational Qualifications

Batchelor’s degree in Mechanical/ Automobile Engg.

Preferred educational qualifications

Premium Engineering colleges

Years of experience

>4 years in Plant/ Field

Age

Min: 25 Max: 35

Key Competencies

Technical/Functional

- IRU and PDI process knowledge
- Product technical knowledge
- Dealer and distributor coordination
- Workshop and service process understanding
- Data management and system accuracy
- Training and communication skills
- Defect diagnosis and resolution
- Project coordination and follow-up
- Portal and digital tool usage
- Reporting and MIS preparation

Behavioural

EX - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations

Interactions With

Internal

External

Communication with IB Service team, Distributor team Plant and Vendors

Communications with Plant / Distributor

Role

Role Description

IRU: To ensure defect free supplies and receipt of export Goods (Product & Spares) and Resolve the IRU issues reported by the Distributor team

PDI: To ensure defect free vehicle supplies to Channels from Mfg./ Assembly Plant to Distributor.

Key Responsibilities

- Ensure the accuracy, completeness, and timely updating of IB IRU system data.
- Collaborate with Plant, Service Managers, vendors,



and other internal departments to gather technical specifications, images, and other relevant data, cross-verifying for accuracy against standard references.
- To co-ordinate with the Plant & Distributor team to assimilate information related to conformance in CKD packing.
- Support in creation of Portal login for recent Distributors for Uploading/ Assigning IRU claims.
- Conduct comprehensive training sessions for new Distributor and Service teams on IRU processes and portal data management best practices.
- Understand the defects and in coordination with Plant provide solutions to resolve the defects.
- Share PDI check list with Service team understand the problems reported and share with Plant for resolution
- Prepare the approved parts list and ensure that the approved parts are dispatched.

- Management report for IRU and PDI to be shared monthly.
- Develop and digitize IRU and Pre-Delivery Inspection (PDI) reports for enhanced efficiency and accessibility.
- To finalize and share Impress parts list to the Distributors and ensure that Order has been placed.

Skills & Proficiency required for the job

Skills

Skill Proficiency Required

Low

Medium

High

Mandatory Skills

Must Have skills for the job

Strong working knowledge plus experience of computer software in AI .

Broad understanding of packing and Assembly process

P

P

MS Office (PowerPoint, Excel, Word)

P

Preferred Skills

Good to have, but can be trained

Knowledge on Products and good technical skills

P

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