Kinan Hotels is looking for a dedicated and customer-focused Reservation Agent to join our team. The ideal candidate will have excellent communication and organizational skills, with the ability to manage reservations accurately while delivering exceptional guest service. If you are passionate about hospitality and enjoy assisting guests, we would love to hear from you.
Key Responsibilities:
- Handle guest reservation enquiries via phone, email, and online channels.
- Manage the hotel reservation and booking system efficiently.
- Enter, update, and maintain accurate hotel reservation details in the booking system.
- Confirm, modify, and cancel reservations as requested by guests.
- Provide guests with information about room availability, rates, hotel facilities, and promotions.
- Ensure all reservation records are accurate and up to date.
- Coordinate with the front office and other departments to ensure a smooth guest experience.
Requirements:
- Previous experience in hotel reservations or front office is preferred.
- Positive communication and customer service skills.( English Language Speaking Skill is Must)
- Basic computer knowledge and familiarity with hotel booking systems.
- Strong attention to detail and organizational skills.
- Ability to work flexible shifts, including weekends and holidays, if required.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Reservations Agent (India)
🏢 Kinan Holdings
📍 India
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