Position : Customer Support Executive

Experience : 1-2 yrs

Location : Daryaganj, Delhi

Working Days : 6 days (Mon - Sat)

Salary : 18k - 22k

Responsibilities:

· Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.

· Maintaining a deep understanding of our products, services and policies to address customer concerns effectively.

· Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.

· Address customer feedback and concerns with empathy and professionalism.

· Collaborate with cross-functional teams to ensure timely resolution of issues.

· Handle a high volume of customer contacts while maintaining quality service.

· Keep accurate records of customer interactions using our customer support software.

Required Skills and Qualifications:

- Bachelor’s degree in Business, Communication or a related field.
- 1-2 years of experience in a customer support or related role,



showcasing your ability to handle customer inquiries and resolve issues effectively.
- Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner.
- Effective problem-solving abilities to address customer concerns and find suitable solutions quickly.
- Ability to work effectively in a team and cross-functional workplace.
- Experience with Customer Relationship Management (CRM) software for streamlined customer interactions.

Apply now at [email protected] or reach at +91-XXXXXXXXXX

Pay: ₹18,000.00 - ₹22,000.00 per month

Application Question(s):

- Are you able to commute to Daryaganj, Delhi?

Education:

- Bachelor's (Preferred)

Experience:

- Customer Support: 1 year (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Customer Support Executive (CSE) (Delhi)
🏢 TRISHOOLIN HOUSE
📍 Delhi