30 Jul
|
PROMEDIEXCEL LEARNING
|
India
30 Jul
PROMEDIEXCEL LEARNING
India
Job Summary
We are looking for a dynamic, confident, and target-oriented Telecaller to handle admission enquiries, counsel prospective students, and convert leads into enrolments. The ideal candidate should possess excellent communication skills and a passion for helping students make informed career decisions.
Key Responsibilities
- Contact prospective students generated through website enquiries, social media campaigns, and other marketing activities.
- Explain PromediExcel Learning courses, eligibility criteria, curriculum, fees, and career opportunities.
- Counsel students and parents regarding admissions and guide them through the enrolment process.
- Follow up with leads through phone calls, WhatsApp, emails, and SMS.
- Maintain accurate records of enquiries, follow-ups, and admissions in the CRM or Excel.
- Achieve monthly admission and conversion targets.
- Coordinate with the academic and admissions teams for documentation and onboarding.
- Handle inbound admission enquiries professionally.
- Build strong relationships with prospective students to ensure a positive admission experience.
- Prepare daily and weekly reports on calls, follow-ups, and conversions.
Eligibility
- Graduate in any discipline.
- 1–3 years of experience in telecalling, admissions, education counselling, customer service, or sales.
- Freshers with excellent communication skills may also apply.
Required Skills
- Excellent verbal communication in English and Hindi.
- Strong interpersonal and counselling skills.
- Persuasive and confident personality.
- Positive computer knowledge (MS Office, Excel, CRM).
- Ability to work under targets and deadlines.
- Professional telephone etiquette.
- Positive attitude and willingness to learn.
Preferred Experience
- Experience in EdTech, education, healthcare training, or admission counselling will be an added advantage.
Key Performance Indicators (KPIs)
- Number of calls made per day.
- Lead follow-up rate.
- Student counselling sessions completed.
- Admission conversion percentage.
- Monthly enrolment targets achieved.
- Student satisfaction and response time.
Salary
As per qualifications, experience, and performance, along with attractive performance incentives based on admissions.
Why Join PromediExcel Learning?
- Opportunity to work with a growing healthcare education organization.
- Performance-based incentives.
- Professional growth and career advancement.
- Supportive and collaborative work environment.
- Contribute to developing the next generation of healthcare professionals.
Pay: ₹8,863.49 - ₹29,045.63 per month
Benefits:
- Cell phone reimbursement
Work Location: Remote
📌 Telesales Executive (India)
🏢 PROMEDIEXCEL LEARNING
📍 India